Restaurant and hotel F&B owners
Interpreting performance, controlling costs and working with a manager. Choose useful measures, define responsibilities and oversee the business without approving every small decision.
Restaurants and hotel food and beverage
Individual restaurant and hotel F&B management training
Understand your venue’s performance, lead your team with confidence and prepare for greater responsibility. I tailor the training to your role, experience and the decisions you make at work.
Your individual programme
PLN 4,900
net for one participant
3 days · 18 training hours · one to one
Online, on site or hybrid. We agree dates and the session schedule together.
Enquire about trainingA programme tailored to your role
Managers
Staff scheduling, purchasing, stock, standards and team leadership. Practise connecting daily decisions with responsibility for service quality and financial performance.
Aspiring managers
The foundations of cost control, shift organisation, delegation and feedback. Develop the skills needed to move from completing tasks to organising other people’s work.
Three days focused on selected skills
We do not try to fit all of hospitality management into three days. Before starting, we choose your priorities and adapt the outline below to your experience.
How mission and vision translate into team training
Day 1. Numbers and decisions
Sales, product and labour costs, and pricing calculations. Learn to interpret data and identify questions that need answers before making a decision.
Day 2. Operations and people
Rotas, responsibilities, delegation, communication and standards. Practise situations you face, or may face, as a manager.
Day 3. Practical application
Work through agreed examples, select priorities and prepare an action plan. Decide how to review progress and which skills to develop further.
One complete programme
What does the price include?
PLN 4,900 net for one participant
Any travel and accommodation costs are agreed separately before booking. The price covers one participant. Additional participants or a wider scope require a separate quotation.
Enquire about training- A preparation call and a programme tailored to agreed goals.
- 18 clock hours of training: three days of six hours, excluding breaks.
- Materials, exercises and selected tools for daily work.
- An individual action plan.
- One online follow-up consultation of up to 60 minutes, to use within 30 days of the training.
Training or an audit? Choose the goal
An audit establishes what is happening in a particular venue: where losses arise and what needs to change. Training develops your ability to analyse situations, make decisions and lead a team independently.
Training is available independently of an audit. After an audit, its findings can help select training topics, such as stock control, pricing or delegation. The scope and fees for the two services are agreed separately.
Training can use selected materials supplied by the participant. It does not include a full business review, operational observation or an audit report. If you need a diagnosis of the business, an audit is the appropriate starting point.
Learn with an experienced operator
I deliver the training personally, drawing on more than 25 years in hospitality in Poland and the United Kingdom and my education in Business and Hospitality Management.
Developing the skills of hospitality owners and managers
Explore my experienceBefore you book
Do I need to manage my own venue?
No. Training is also suitable for aspiring managers. If you do not have your own data, we use prepared examples.
Must the three days be consecutive?
No. We agree the schedule before starting. For hybrid training, we specify which sessions take place on site and which are online.
Does training guarantee improved financial performance?
No. The aim is to develop specific skills and apply them. Business results also depend on implementation, owner decisions, the team and operating conditions.
Hospitality Pro
Let’s establish what you need in your role
Tell me what you are responsible for, what you find difficult and what you want to learn. I will use that to suggest the training scope.
Enquire about training