Privacy and cookies

Controller and contact

The controller is Łukasz Smętkiewicz Hospitality Pro, Polish tax ID (NIP) 8571737092, REGON 389553080. For privacy questions, email kontakt@hosppro.pl. I operate in Wrocław and work with clients across Poland.

Enquiries

The contact form collects your name, email address, optional company or venue name and message. I use these to answer your enquiry and correspond about it. The legal basis is my legitimate interest in handling correspondence (GDPR Article 6(1)(f)), or taking steps at your request before entering into a contract (Article 6(1)(b)). Providing the information is voluntary, but without contact details and an enquiry I cannot respond.

Form messages are relayed by FormSubmit to my mailbox. Mail and website infrastructure providers may also process the data as necessary. I retain correspondence while handling your enquiry, and afterwards only for as long as needed to establish, exercise or defend potential claims or meet a legal obligation. I do not send message content to Google Analytics.

Analytics and cookies

Google Analytics 4 (ID G-2SHF4J78FP) loads only if you select “Accept”. It measures visits and events such as clicks on phone and email links or the booking page. I do not use it for advertising or send form content to it. Declining prevents the analytics script from loading.

Your choice is stored locally in the browser under hp-analytics-consent. If you accept, Google Analytics may also store identifiers and cookies according to its settings; see Google’s cookie information. Use “Privacy settings” at the bottom of any page to change your choice. Declining or withdrawing does not restrict access to the site. Clearing the site’s browser data also removes your saved choice.

Booking and providers outside the EEA

On the booking page, you can load the Google calendar with a button or open it in a new tab. Your browser connects to Google only after that action. Information entered while booking is also covered by Google’s privacy policy. You can call or email instead.

Google and FormSubmit may process data outside the European Economic Area. Their information about transfer mechanisms is available from Google and FormSubmit. You can also contact me about information sent through the form.

Your rights

You may request access, correction, erasure or restriction of your data and, where applicable, portability. You can object to processing based on legitimate interests. Email kontakt@hosppro.pl to exercise these rights. You may complain to the President of Poland’s Personal Data Protection Office (UODO). I do not make decisions about people contacting me through this site solely by automated means.